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Please
Be On Time

The time listed for each appointment reflect the amount of working time Therefore, please arrive 10 minutes prior to your scheduled appointment to prepare and give yourself enough time to change. A change in therapist time-to-time can be refreshing. Please do not assume that our therapists’ feelings will be hurt if you decide to use another person for your service. At Elizabeth’s we work as team and all therapists are extensively trained by Elizabeth

Gift Certificates

Our gift certificates make the perfect gift for any occasion. They are non refundable, not redeemable if lost or stolen, cannot include gratuities and must be presented prior to your service.

Cancellation policy

Please understand that we put aside hours for treatments and each therapist can only do a few treatments per day. Because of this, if your are unable to keep your appointment, we ask that you give us at least 24 hour advance notification.

Gratuity

If you were happy with the services you received, it is customary to provide your therapist with a 15-20% Gratuity. Gratuities are accepted in cash

Loss
or Damage

We are not responsible for any loss or damage of personal articles,so please leave all valuables at home. NOTE: Special promotions and other discounts are not applicable toward series. RETURNS: Merchandise not used may be returned for store credit ONLY. Elizabeth Salon reserves the right to refuse service and change services and prices without prior notification.